How DotClear Reduced Its Sales Cycle by 3 Weeks with SecureSlate’s SOC 2 Compliance Support

About DotClear

DotClear is a health tech company based in Delaware. It focuses on making eye care more accessible, especially for those who spend long hours in front of screens. It provides both in-person and online eye exams and offers programs to protect eyes from blue light, keeping employees healthy and focused on their work.

“SecureSlate made compliance effortless, and that gave us a clear advantage in conversations with security-conscious clients.” — Rachel, Compliance Manager, DotClear

SOC 2

Employees

47

Location

Delaware, US

Industry

HealthTech

The Problem

Rachel had been receiving more and more questionnaires from potential clients, and most of them required formal proof of robust security controls before moving forward with any partnership.

Although DotClear was confident in their internal practices, they lacked the standardized reporting that enterprise clients expected.

“We were stuck in this cycle of providing excellent service but struggling to close deals because we didn’t have the compliance credentials our prospects were asking for.”
— Rachel, Compliance Manager, DotClear

Managing this process internally was chaotic. Information was spread across spreadsheets, inboxes, and random shared drives. Rachel found herself chasing down colleagues for updates, trying to track progress, and worried about missing key steps.

What added to the stress was the uncertainty about whether their patchwork approach could hold up in a formal SOC 2 audit.

“We realized that if we wanted to scale and win more enterprise clients, we couldn’t just check off compliance once a year. We needed a system that could grow with us and help us confidently demonstrate our security posture.” — Rachel, Compliance Manager, DotClear

DotClear needed a solution that could simplify and centralize their compliance operations, while providing a credible framework to meet both customer expectations and regulatory standards.

The Solution

After evaluating several options, Rachel and the DotClear team decided to give SecureSlate a try with a 7-day trial, and they quickly saw it was the right choice.

From the beginning, SecureSlate offered more than just a platform — it became a trusted partner in their SOC 2 journey. The onboarding process was smooth, as SecureSlate connected DotClear’s cloud infrastructure, HR tools, and security systems into one unified platform.

With hands-on support from SecureSlate’s compliance experts, Rachel and her team were able to tailor their SOC 2 program to fit their specific risk profile and operational needs.

Once the integrations were set up, the benefits were almost immediate. SecureSlate automated evidence collection from their entire tech stack and conducted ongoing control tests in the background. This allowed Rachel to say goodbye to endless checklists and follow-ups.

Instead of the usual bottlenecks, DotClear now had real-time visibility into its compliance posture. The platform tracked tasks and documentation, sending proactive alerts whenever something needed attention.

“It was a complete game-changer. Instead of dealing with issues after they arose, we were staying ahead of them. SecureSlate gave us the peace of mind that everything was being continuously monitored.”
— Rachel, Compliance Manager, DotClear

Compliance became a team effort. SecureSlate helped distribute responsibilities, with clear task assignments, automated reminders, and intuitive dashboards keeping everyone accountable and aligned.

“It used to feel like I was herding cats. Now, everyone knows what’s expected and when. We’re all on the same page.”
— Rachel, Compliance Manager, DotClear

The Impact

DotClear achieved SOC 2 readiness in less than 10 weeks — a process that would have taken twice as long using their old manual methods. However, the biggest change came in their sales cycle.

With SOC 2 compliance documented and maintained through SecureSlate, Rachel and the sales team could respond to client inquiries immediately. No more scrambling to find policies, verify procedures, or explain controls from scratch. Everything was now audit-ready and easy to present.

“Our sales team started leading with security instead of waiting for clients to ask about it. That shift changed the entire conversation and shortened our sales cycle by three weeks.” — Rachel, Compliance Manager, DotClear

Enterprise clients responded enthusiastically. Having an official SOC 2 report backed by SecureSlate gave them the confidence to move forward quickly. What used to be a barrier became a competitive advantage.

The benefits went beyond just external outcomes. Internally, DotClear saw significant improvements in operational efficiency and team alignment. Compliance tasks that once consumed hours each week were now automated, freeing up Rachel to focus on strategic growth.

“SecureSlate isn’t just a compliance tool, it’s a growth enabler. It keeps us ready, so we can focus on building the future of workplace health.”
— Rachel, Compliance Manager, DotClear

Rachel and her team are now confident they can quickly adopt new frameworks like HIPAA or HITRUST. The foundation they’ve built with SecureSlate gives them the flexibility to meet whatever regulatory demands come next.