How DotClear Slashed Its Sales Cycle by 3 Weeks with SecureSlate’s SOC 2 Compliance Support

About DotClear

DotClear is a healthtech firm in Delaware that’s making it easier to care for our eyes at work. They offer eye exams both in person and online, designed especially for people who spend a lot of time in front of screens.

DotClear also has programs that help protect eyes from blue light, helping employees stay healthy and focused.

“SecureSlate made compliance effortless, and that gave us a clear advantage in conversations with security-conscious clients.” — Rachel,CISO, DotClear

SOC 2

Employees

47

Location

Delaware, US

Industry

HealthTech

The Problem

Rachel had been fielding an increasing number of questionnaires from potential clients, most of whom required formal proof of robust security controls before they could move forward with any partnership.

While DotClear was confident in its internal practices, it lacked the standardized reporting that enterprise buyers demanded.

“We were stuck in this loop, delivering great service but unable to close deals quickly because we didn’t have the compliance credentials our prospects wanted to see.”
— Rachel, Compliance Manager, DotClear

The internal process to gather information, respond to security reviews, and compile evidence was clunky at best. Everything lived in separate places, spreadsheets, inboxes, and documents stored on random shared drives.

Rachel found herself chasing down colleagues for updates, struggling to track progress, and worried about missing important steps.

Even more challenging was the uncertainty: would their patchwork approach stand up to a formal SOC 2 audit?

“We realized that if we wanted to grow and win more enterprise business, we couldn’t just check compliance off the list once a year. We needed a system that could scale with us and help us prove our security posture with confidence.”
— Rachel, Compliance Manager, DotClear

DotClear needed a solution that would simplify and centralize their compliance operations, while providing a credible framework to meet customer expectations and regulatory standards alike.

The Solution

After researching several options and going through a 7-day trial, Rachel and the DotClear team chose SecureSlate to support their SOC 2 journey — and it quickly proved to be the right decision.

From the start, SecureSlate offered more than just a platform; it delivered a guided partnership. The onboarding process connected DotClear’s cloud infrastructure, HR tools, and security systems into one unified platform.

With hands-on support from SecureSlate’s compliance experts, Rachel and her team began customizing their SOC 2 program based on their risk profile and operational needs.

“We didn’t want a cookie-cutter approach. What impressed us was how customizable SecureSlate made the entire process. We could select the exact trust criteria that mattered to us and leave out what didn’t apply.” — Rachel, Compliance Manager, DotClear

With custom integrations in place, the benefits became clear almost immediately. SecureSlate automated evidence collection from across their tech stack and conducted ongoing control tests in the background — freeing Rachel from endless checklists and follow-ups.

Instead of bottlenecks and manual effort, DotClear now had real-time visibility into its compliance posture. The platform not only kept track of tasks and documentation but also issued proactive alerts anytime something drifted out of scope or needed attention.

“It was a total shift. Instead of reacting to issues after the fact, we were getting ahead of them. SecureSlate gave us peace of mind that everything was being monitored continuously.” — Rachel, Compliance Manager, DotClear

Compliance was no longer a one-person job. SecureSlate helped distribute responsibilities across teams, using clear task assignments, automated reminders, and intuitive dashboards that kept everyone accountable and aligned.

“It used to feel like I was herding cats. Now, everyone knows what’s expected and when. We’re all on the same page.” — Rachel, Compliance Manager, DotClear

The Impact

DotClear reached SOC 2 readiness in under 10 weeks — a milestone that would have taken double the time using their previous manual methods. But the real breakthrough came in their sales cycle.

With SOC 2 compliance officially documented and maintained in SecureSlate, Rachel and the sales team were able to respond to client inquiries instantly. No more scrambling to find policies, verify procedures, or explain controls from scratch. Everything was audit-ready and easy to present.

“Our sales team started leading with security instead of waiting to be asked. That shifted the conversation — and shortened our sales cycle by three full weeks.” — Rachel, Compliance Manager, DotClear

Enterprise clients responded with enthusiasm. Having a formal SOC 2 report backed by SecureSlate gave them the reassurance they needed to move forward without delay. What had once been a barrier became a competitive advantage.

The benefits weren’t just external. Internally, DotClear saw major gains in operational efficiency and team alignment. Compliance tasks that once consumed hours each week were now automated, giving Rachel the space to focus on strategic growth and planning.

“SecureSlate isn’t just a compliance tool — it’s a growth enabler. It keeps us ready, so we can stay focused on building the future of workplace health.” — Rachel, Compliance Manager, DotClear

Rachel and her team are confident they’ll be able to adopt new frameworks, like HIPAA or HITRUST, much more quickly. The foundation they’ve built with SecureSlate gives them the agility to meet whatever regulatory demands come next.

“We’re no longer just reacting to compliance — we’re leading with it. And that changes everything.” — Rachel, Compliance Manager, DotClear