How Muse Future-Proofed Growth by Making Compliance a Strategic Priority

About Muse

Muse is a platform that helps you discover events and DJs based on your music preference. It allows you to use your playlist to search for and match you with DJs and Events that play similar songs.

GDPR, ISO 27001

Employees

87

Industry

Event and Ticketing

The Challenge

In light of these challenges, Muse understood this early on and took a proactive stance by strengthening its risk management strategy. Rather than simply reacting to regulatory demands, the company embedded compliance into its core operations, implementing rigorous protocols, enhancing employee training, and conducting regular operational reviews. These efforts didn’t just reinforce Muse’s compliance framework and cultivate a company-wide culture where compliance became second nature, ensuring that every team member understood its importance.

However, as client expectations continued to rise, particularly around data security and accountability, Muse recognized that strong internal policies alone weren’t enough. The company needed external validation through globally recognized standards to instill confidence in potential partners and customers. Without third-party certification, it was difficult to credibly demonstrate that their security measures met the highest benchmarks.

With this in mind, Muse undertook a thorough evaluation of international compliance frameworks. After careful consideration, the team identified ISO 27001, the gold standard for information security management, as the most aligned with their commitment to safeguarding client data.

“We aimed to obtain a globally recognized certification that showcases our dedication to protecting data and fostering a secure business environment to support robust partnerships.”
— Elena Vasquez, Muse CISO.

Elena Vasquez concentrated her efforts on gaining a deep understanding of the different compliance frameworks and how to implement them effectively. She soon realized that Muse demanded specialized knowledge to get started and that dedicating the next six months to training the entire team on ISO 27001 and other frameworks was not a practical option. As a result, partnering with a cloud compliance provider emerged as the most logical and efficient path forward.

The Solution

Elena Vasquez knew that finding the right compliance partner would be critical for Muse’s success. After evaluating several cloud compliance vendors, she narrowed it down to three top contenders. What set SecureSlate apart was its proven track record as an industry leader, trusted by companies of all sizes, from agile startups to established enterprises.

For Elena, SecureSlate’s deep experience with high-growth startups was especially valuable. She understood that compliance processes can differ drastically depending on a company’s stage, and SecureSlate’s expertise in scaling with early-stage businesses gave Muse the confidence that implementation would be both smooth and efficient.

One of SecureSlate’s biggest advantages was its intuitive self-service functionality. Muse seamlessly connected the platform to its existing systems using pre-built integrations, and with support from their dedicated Customer Success Manager, they customized the setup for additional needs. The team also loved SecureSlate’s real-time Slack notifications, which allowed them to stay on top of security tasks without disrupting their usual workflow.

When it came time for audits, Elena relied on SecureSlate’s recommendation of the British Assessment Bureau. “Working with SecureSlate took the guesswork out of selecting an auditor,” she noted. “Since we had never gone through this process before, their guidance was invaluable. British Assessment Bureau already understood the SecureSlate platform and companies like ours, so they knew exactly how to assess our tech stack and ensure everything was implemented correctly.”

With SecureSlate’s expertise and the right auditor by their side, Muse didn’t just achieve compliance, they built a foundation of trust, efficiency, and scalability for the future.

The Impact

Teaming up with SecureSlate, Muse reached a major milestone and earned ISO 27001 certification on time and without unnecessary hurdles. For Elena Vasquez, this achievement wasn’t just about checking a compliance box; it was a strategic move that reinforced Muse’s commitment to security and positioned the company for scalable growth.

Elena credits much of their success to SecureSlate’s hands-on support. Their Customer Success Manager didn’t just guide Muse through the implementation process; they became a true partner, offering tailored recommendations to strengthen information security policies and streamline audit readiness. This proactive approach turned what could have been a complex, resource-heavy project into a smooth and efficient experience.

Beyond certification, SecureSlate gave Muse something equally valuable: clarity. The platform’s intelligent control mapping allowed Elena to easily identify overlaps between ISO 27001 and other compliance frameworks, saving significant time and eliminating redundant work. This efficiency has been a game-changer as Muse pursues additional certifications to meet evolving regulatory demands.

The business impact was immediate. With ISO 27001 in place, Muse could confidently assure prospects, especially in finance and enterprise sectors, that their data was protected by globally recognized security standards. This trust has directly translated into accelerated deal cycles and new customer acquisition.

Now, as Muse expands into Europe, its compliance foundation is proving to be more than just a requirement; it’s a strategic asset. By continuing to build on SecureSlate’s framework, Muse isn’t just future-proofing its operations; it’s turning security into a competitive differentiator that fuels sustainable growth.