How Muse Transformed Compliance into a Competitive Advantage

About Muse

Muse makes booking DJs effortless. Our smart platform matches event organizers with the perfect DJs using real data and music industry expertise, no guesswork needed. From clubs to festivals, we help every event find its ideal sound.

Built by event professionals and tech experts, Muse combines cutting-edge matching algorithms with a genuine understanding of what makes events unforgettable.

We’re trusted across Europe for simple, fair bookings that work for both organizers and DJs.

GDPR, ISO 27001

Employees

87

Location

Industry

Fintech

The Problem

As Muse expanded beyond UK borders, what had been a manageable compliance process quickly became overwhelming. The company’s rapid growth exposed gaps in its data protection practices.

Event organizers in Germany began asking detailed questions about data storage locations. French partners requested specific clauses in contracts regarding user consent. Dutch venues wanted proof of GDPR compliance before integrating with Muse’s platform.

The engineering team found themselves spending more time on compliance paperwork than on product development. Manual processes for data subject access requests were eating up customer support resources.

Perhaps most concerning, some potential enterprise clients hesitated to sign contracts due to privacy concerns, putting major deals at risk.

“We hit a point where compliance issues were actively holding us back, every new market came with its own set of regulatory hurdles. We needed a solution that could scale with our ambitions.”
— Elena Vasquez, Muse CISO.

The Solution

Muse partnered with SecureSlate, a compliance automation platform that offered exactly what the growing company needed to maintain rigorous data protection standards without slowing down operations. The implementation process began with a comprehensive audit of Muse’s data flows, identifying where personal information was collected, processed, and stored across the organization.

SecureSlate’s technology integrated seamlessly with Muse’s existing systems, automatically mapping data relationships and flagging potential compliance risks.

The platform provided real-time monitoring of consent management, data subject requests, and cross-border data transfers. Perhaps most importantly, it generated audit-ready documentation with minimal manual effort from Muse’s team.

The human element was equally crucial. SecureSlate’s experts worked closely with Muse to train employees on compliance best practices, turning what had been a legal concern into an organizational competency.

Department heads learned how to bake privacy considerations into their workflows, while customer-facing teams gained confidence discussing data protection with clients.

The Impact

The transformation was both immediate and profound. Within three months of implementation, Muse achieved full GDPR compliance across all operating markets. The sales team reported that enterprise deals were closing faster, with prospects citing Muse’s robust compliance framework as a key differentiator.

Operationally, the efficiency gains were substantial. What had previously taken legal and engineering teams days to accomplish could now be done in hours.

Automated systems handled routine data requests, freeing up staff to focus on strategic initiatives. The company even began using its compliance posture as a marketing advantage, highlighting its data protection measures in client pitches.

Perhaps most telling was how Muse’s perspective on compliance evolved. What had once been viewed as a necessary evil became a source of competitive strength. The company is now exploring additional certifications and considering how to leverage its compliance infrastructure to enter even more tightly regulated markets.

“Our experience has shown that compliance doesn’t have to be a bottleneck. With the right approach and the right partners, it can become a driver of growth. Today, we don’t just meet data protection standards, we exceed them, and that’s part of what makes Muse truly stand out.”
— Elena Vasquez, Muse CISO.