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Parahelp

Parahelp

High risk
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Parahelp is an AI-powered solution that enables you to automate your customer support tickets and related tasks end-to-end.

High risk. Significant audit integrity concerns detected. Recommend obtaining an independent compliance assessment before vendor engagement.

Grade: D

Dimensions
4
Scored across governance, coverage, security, and transparency.
Flagged signals
5
45% of all recorded signals are negative.
Observation period
July 31, 2025 - October 31, 2025
1 audit report referenced.
Trust score
36
Grade D • High risk
36%
Primary concern
Audit database match
Strongest signal
Web presence
Signal composition
Flags
5
Neutral
3
Positive
3
Analysis

Weighted score breakdown

Contribution shows approximate points each dimension adds to the overall score.

Analysis
Audit Integrity
Impact:HighWeight 35%
15 / 100
5.3 pts contribution
Compliance Coverage
Impact:MediumWeight 25%
35 / 100
8.8 pts contribution
Infrastructure & Security
Impact:MediumWeight 20%
60 / 100
12 pts contribution
Transparency & Governance
Impact:MediumWeight 20%
50 / 100
10 pts contribution

Signal distribution by dimension

Shows where risk evidence is concentrated across the audit dimensions.

Audit Integrity
3 signals
Flags 3
Neutral 0
Positive 0
Compliance Coverage
2 signals
Flags 0
Neutral 2
Positive 0
Infrastructure & Security
3 signals
Flags 1
Neutral 0
Positive 2
Transparency & Governance
3 signals
Flags 1
Neutral 1
Positive 1
Highlights

Top risks

Audit database match
Company found in leaked database of template-based audit reports
Audit Integrity
Type 2 report flagged
Type 2 reports require observation period testing - template usage is more concerning here
Audit Integrity
Auditor credibility
Audit performed by firm flagged for systematic template reuse
Audit Integrity

Positive indicators

Web presence
Company maintains a public website
Infrastructure & Security
Cloud infrastructure
Hosted on AWS - enterprise-grade infrastructure with native security controls
Infrastructure & Security
Legal entity identified
Registered as "OWND ApS"
Transparency & Governance
Details

Company details

Website
parahelp.com
Legal name
OWND ApS
Observation period
July 31, 2025 - October 31, 2025
Report types
SOC 2 Type 2
Infrastructure
AWS

Assessment notes

Public footprint
Public website and branded presence are available for validation.
Coverage view
4 scored dimensions with 11 supporting signals were analyzed.
Analyst takeaway
High risk. Significant audit integrity concerns detected. Recommend obtaining an independent compliance assessment before vendor engagement.
Evidence

Dimension evidence

Detailed evidence behind each dimension score and its underlying signals.

Audit Integrity
Impact: HighScore: CriticalWeight: 35% • Signals: 3
15 / 100
Signals (3)
  • Flag
    Audit database match
    Company found in leaked database of template-based audit reports
  • Flag
    Type 2 report flagged
    Type 2 reports require observation period testing - template usage is more concerning here
  • Flag
    Auditor credibility
    Audit performed by firm flagged for systematic template reuse
Compliance Coverage
Impact: MediumScore: HighWeight: 25% • Signals: 2
35 / 100
Signals (2)
  • Info
    Single framework
    SOC 2 report found, from a flagged source
  • Info
    Report recency
    Reports dated within Jan-Dec 2025 observation window
Infrastructure & Security
Impact: MediumScore: MediumWeight: 20% • Signals: 3
60 / 100
Signals (3)
  • Good
    Web presence
    Company maintains a public website
  • Flag
    Transport encryption
    Website does not enforce HTTPS - basic security hygiene concern
  • Good
    Cloud infrastructure
    Hosted on AWS - enterprise-grade infrastructure with native security controls
Transparency & Governance
Impact: MediumScore: HighWeight: 20% • Signals: 3
50 / 100
Signals (3)
  • Good
    Legal entity identified
    Registered as "OWND ApS"
  • Info
    Service description available
    System description found in audit reports
  • Flag
    Exception reporting
    Zero exceptions reported across all audit periods - statistically improbable, suggests inadequate testing
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