Who is responsible for SOC 2? Roles, RACI, and how to avoid a one-person program
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When prospects ask “who is responsible for SOC 2?” they are really asking whether accountability is clear—or whether compliance lives in one overwhelmed person’s inbox.
Related: SOC 2 project plan · Collection
Key takeaways
- Executive sponsorship sets priority and resources.
- A program owner coordinates scope, evidence, and auditor requests.
- Control owners in Engineering, IT, HR, and Legal operate specific controls.
- The CPA firm performs independent attestation—they do not run your program.
Executive sponsor
Typically CTO, CISO, COO, or CEO. The sponsor approves scope, budget (tools + audit fees), and escalation when remediation blocks release timelines.
Program owner (day-to-day)
Often a compliance manager, security lead, or first GRC hire. Responsibilities:
- Maintain control matrix and evidence calendar
- Run readiness and gap tracking
- Interface with the SOC 2 auditor
Control owners across the business
| Domain | Examples |
|---|---|
| Engineering | Change management, SDLC, production access |
| IT / Security | MFA, logging, vulnerability management |
| People Ops | Background checks, termination, training |
| Legal / Sales | Customer commitments, DPAs, subprocessor lists |
External auditor (independent)
Auditors test and opine—they are not responsible for implementing fixes. Keep roles separate to preserve independence.
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Disclaimer (legal note)
Organizational charts vary. Informational only.
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