Agent
Security issue SLA triage auto-remediation
The Security issue SLA triage agent keeps security work from falling through the cracks. It ensures every security finding has an associated ticket, an owner, and a due date—then escalates or reassigns items automatically when SLAs are breached.
What the agent does
Across your issue tracker (Jira/Linear/ClickUp) and security signal sources, the SecureSlate agent can:
- Detect new findings (dependency alerts, scans, incident follow-ups).
- Ensure tracking by creating tickets when missing.
- Assign owners based on team mappings, rotation, or component ownership.
- Set priority + SLA (P0/P1/P2/P3) with due dates and reminders.
- Escalate overdue items (notify, reassign, or raise leadership visibility).
- Update status automatically when issues are resolved (linked PR merged, scan cleared).
Run auto-remediation
- Open the failing security issue tracking / SLA test.
- Click Auto Fix on the SecureSlate AI can fix this card.
- Review the ticket plan (what will be created, assigned, and escalated).
Review and approve
You can review:
- Untracked findings that will become tickets
- Unowned tickets that will be assigned
- Overdue items that will be escalated (and how)
Then choose:
- Approve — The agent creates/updates tickets, applies SLAs, and logs evidence.
- Reject — Close without changes.
Common policies you can enforce
- SLA by priority (P0/P1/P2/P3)
- Auto-assignment by repo, system, or component ownership
- Escalation ladder (owner → team lead → security lead)
